Cancellation and refund

Job Cancellation and Refund Policy:-*   Cancellation and Refund Policy**1. Introduction*This Cancellation and Refund Policy outlines the terms and conditions regarding the cancellation of services and the process for refunds on Spotenroll Job. By using our services, you agree to be bound by this policy.*2. Subscription Services*2.1. *Monthly and Annual Subscriptions:*   - You may cancel your subscription at any time. The cancellation will take effect at the end of the current billing cycle.   - Refunds for subscriptions will not be provided for any unused portion of the subscription period.2.2. *Free Trials:*   - If you cancel your subscription during a free trial period, you will not be charged. Access to premium features will end immediately upon cancellation.*3. Job Posting Services*3.1. *Single Job Postings:*   - You may cancel a job posting within 24 hours of purchase to receive a full refund, provided that the job has not been posted.   - After 24 hours, or if the job has been posted, refunds will not be available.3.2. *Job Posting Packages:*   - Unused job postings from a package can be refunded within 30 days of purchase, subject to a 10% processing fee.   - Used job postings from a package are non-refundable.*4. Featured Listings and Other Add-ons*4.1. *Featured Listings:*   - Featured listings can be cancelled within 24 hours of purchase for a full refund if they have not yet been published.   - Once a featured listing is live, it is non-refundable.4.2. *Other Add-ons:*   - Add-ons such as resume database access, employer branding tools, and other services are non-refundable once they have been used.*5. General Conditions*5.1. *Technical Issues:*   - If you experience technical issues that prevent you from using our services, please contact our support team. We will investigate the issue and, if warranted, provide a refund or credit.5.2. *Disputes:*   - All refund requests are subject to our review and approval. We reserve the right to deny a refund request if we determine that it does not comply with our policy.*6. How to Request a Refund*   - To request a refund, please contact our customer support team at spotenrolljob@gmail.com with your order details and the reason for your request. Refund requests must be made within the applicable timeframes outlined above.*7. Changes to This Policy*   - We reserve the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page and will take effect immediately.*8. Contact Us*   - If you have any questions about this Cancellation and Refund Policy, please contact us at spotenrolljob@gmail.com.Gig Cancellation and Refund Policy*Cancellation and Refund Policy**1. Introduction*This Cancellation and Refund Policy outlines the terms and conditions for cancellations and refunds on Spotenroll Job. By using our services, you agree to comply with this policy.*2. Gig Services*2.1. *Gig Purchases:*   - Buyers can cancel an order within 24 hours of purchase for a full refund, provided the work on the gig has not yet started.   - If the seller has started working on the gig, refunds will be considered on a case-by-case basis and may be subject to a cancellation fee.2.2. *Seller Cancellations:*   - Sellers can cancel an order if the buyer fails to provide necessary information or materials within a reasonable time. In such cases, the buyer will receive a full refund.   - If a seller cancels an order after work has commenced without a valid reason, the buyer will receive a full refund, and the seller may face penalties.*3. Subscription Services*3.1. *Monthly and Annual Subscriptions:*   - Subscriptions can be canceled at any time, but no refunds will be provided for the remaining period of the subscription.   - If you cancel your subscription, you will retain access to subscription features until the end of the current billing cycle.*4. Add-On Services*4.1. *Featured Listings and Promotions:*   - Cancellations of featured listings or promotional services are allowed within 24 hours of purchase for a full refund, provided the service has not yet been activated.   - Once the service is active, no refunds will be provided.4.2. *Other Add-Ons:*   - Add-ons such as premium support, extra gig enhancements, and other services are non-refundable once they have been utilized.*5. Dispute Resolution*5.1. *Mediation:*   - In the event of a dispute between a buyer and seller, Spotenroll Job offers mediation services to help resolve the issue.   - Both parties must participate in good faith during the mediation process.5.2. *Arbitration:*   - If mediation fails, disputes will be resolved through binding arbitration in accordance with Spotenroll Job ’s arbitration policy.*6. Technical Issues*   - If technical issues prevent the completion of a gig, the affected party should contact customer support immediately.   - Refunds or credits will be issued based on the investigation of the technical issue.*7. Fraud and Abuse*   - Any fraudulent activity or abuse of the cancellation and refund policy may result in account suspension or termination, and refunds will not be issued.*8. How to Request a Refund*   - To request a refund, contact our customer support team at spotenrolljob@gmail.com with your order details and the reason for your request. Refund requests must be submitted within the timeframes specified in this policy.*9. Changes to This Policy*   - We reserve the right to modify this Cancellation and Refund Policy at any time. Changes will be posted on this page and will take effect immediately.*10. Contact Us*   - For any questions regarding this Cancellation and Refund Policy, please contact us at spotenrolljob@gmail.com.Freelancer Cancellation and Refund Policy*Cancellation and Refund Policy**1. Introduction*This Cancellation and Refund Policy outlines the terms and conditions regarding cancellations and refunds on Spotenroll Job. By using our services, you agree to be bound by this policy.*2. Project Services*2.1. *Project Agreements:*   - Projects can be canceled by mutual agreement between the client and the freelancer at any time.   - If a project is canceled before any work has started, the client will receive a full refund.2.2. *In-Progress Projects:*   - If a project is canceled after work has commenced, a partial refund may be issued based on the amount of work completed. The freelancer must provide a detailed report of the work done to determine the refund amount.   - Disputes regarding the amount of work completed and refunds will be mediated by Spotenroll Job.*3. Subscription Services*3.1. *Monthly and Annual Subscriptions:*   - Subscriptions can be canceled at any time, but no refunds will be provided for the remaining period of the subscription.   - If you cancel your subscription, you will retain access to subscription features until the end of the current billing cycle.3.2. *Free Trials:*   - If you cancel your subscription during a free trial period, you will not be charged. Access to premium features will end immediately upon cancellation.*4. Add-On Services*4.1. *Featured Listings and Promotions:*   - Cancellations of featured listings or promotional services are allowed within 24 hours of purchase for a full refund, provided the service has not yet been activated.   - Once the service is active, no refunds will be provided.4.2. *Other Add-Ons:*   - Add-ons such as premium support, extra project enhancements, and other services are non-refundable once they have been utilized.*5. Dispute Resolution*5.1. *Mediation:*   - In the event of a dispute between a client and freelancer, Spotenroll Job offers mediation services to help resolve the issue.   - Both parties must participate in good faith during the mediation process.5.2. *Arbitration:*   - If mediation fails, disputes will be resolved through binding arbitration in accordance with Spotenroll Job ’s arbitration policy.*6. Technical Issues*   - If technical issues prevent the completion of a project, the affected party should contact customer support immediately.   - Refunds or credits will be issued based on the investigation of the technical issue.*7. Fraud and Abuse*   - Any fraudulent activity or abuse of the cancellation and refund policy may result in account suspension or termination, and refunds will not be issued.*8. How to Request a Refund*   - To request a refund, contact our customer support team at spotenrolljob@gmail.com with your order details and the reason for your request. Refund requests must be submitted within the timeframes specified in this policy.*9. Changes to This Policy*   - We reserve the right to modify this Cancellation and Refund Policy at any time. Changes will be posted on this page and will take effect immediately.*10. Contact Us*   - For any questions regarding this Cancellation and Refund Policy, please contact us at spotenrolljob@gmail.com.

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