1. Account Setup
Account Creation: Guide the seller in creating an account on the platform, setting up login credentials, and verifying contact details.
Documentation: Ensure necessary documents (such as business registration, tax IDs, etc.) are uploaded and verified.
Payment Setup: Assist in linking bank accounts or setting up payment gateways.
2. Product Listing
Product Information: Help sellers input detailed and accurate product information like title, description, features, and specifications.
Pricing and Inventory: Guide sellers on pricing strategies, setting up discounts, and managing stock levels.
Images and Media: Provide best practices for uploading high-quality images, videos, or 360-degree product views.
3. Brand and Store Setup
Branding: Work with sellers on creating a compelling store page with logos, banners, and brand storytelling.
Categories and Organization: Ensure products are categorized correctly to maximize discoverability.
SEO Optimization: Help sellers understand basic SEO tactics, such as keyword-rich descriptions, tags, and titles, for better search ranking.
4. Training and Support
Platform Navigation: Provide tutorials or live walkthroughs on navigating the platform’s dashboard, analytics, and tools.
Policies and Compliance: Review platform policies and compliance requirements with the seller, including return policies, customer service standards, and prohibited items.
Sales and Marketing Tips: Offer guidance on running promotions, using ad tools, and understanding the analytics for sales growth.
5. Testing and Go-Live
Test Purchase Process: Conduct a test transaction to ensure the payment process, product delivery options, and notifications are working as expected.
Soft Launch: Assist in a soft launch to work out any kinks before fully going live.
Post-Launch Support: Offer support after launch, answering questions or helping troubleshoot any issues.
Show More